Comments on: You’re Awesomer: Leaving Customers with an Awesome Feeling http://www.shellybowen.com/2009/12/user-experience-exit/ Web content company, Web content strategy, Web content writing services from Shelly Bowen and the Pybop Team. Tue, 07 Sep 2010 23:31:45 -0700 http://wordpress.org/?v=2.8.6 hourly 1 By: Jimmy Hendricks http://www.shellybowen.com/2009/12/user-experience-exit/comment-page-1/#comment-123 Jimmy Hendricks Thu, 25 Feb 2010 18:04:36 +0000 http://shellybowen.com/?p=1105#comment-123 I love it. The simple things are what work I love it. The simple things are what work

]]> By: Shelly Bowen http://www.shellybowen.com/2009/12/user-experience-exit/comment-page-1/#comment-114 Shelly Bowen Mon, 28 Dec 2009 17:39:16 +0000 http://shellybowen.com/?p=1105#comment-114 That *is* an awesome story. Thanks for sharing! I also agree about the surprise; that's a great way to explain what's happening when someone experiences "awesome." That *is* an awesome story. Thanks for sharing!

I also agree about the surprise; that’s a great way to explain what’s happening when someone experiences “awesome.”

]]> By: bencurnett http://www.shellybowen.com/2009/12/user-experience-exit/comment-page-1/#comment-113 bencurnett Mon, 28 Dec 2009 15:56:56 +0000 http://shellybowen.com/?p=1105#comment-113 Great list. The unifying factor there is surprise. Service that's above-and-beyond necessitates some sort of eye opener; the above-and-beyond is referencing whatever is expected. I've been thinking a lot about this too. Me? I'm starting by helping a client w a presentation she's doing. It's not in the scope of work, but I'm trying to be awesomer. p.s. Speaking of awesomer, I recently spoke at my son's 1st grade class about writing and gave them the PYBOP mantra. Once they were ready to write, they all sat at their desks, reached up to their heads, pretended to -CLICK- open their skulls, and put their brains right out on the paper. If we need a definition for awesomer, I think seeing a whole class do that was it. Thanks for the blog- I just found it recently. Great reading here. Great list. The unifying factor there is surprise. Service that’s above-and-beyond necessitates some sort of eye opener; the above-and-beyond is referencing whatever is expected.

I’ve been thinking a lot about this too. Me? I’m starting by helping a client w a presentation she’s doing. It’s not in the scope of work, but I’m trying to be awesomer.

p.s. Speaking of awesomer, I recently spoke at my son’s 1st grade class about writing and gave them the PYBOP mantra. Once they were ready to write, they all sat at their desks, reached up to their heads, pretended to -CLICK- open their skulls, and put their brains right out on the paper.

If we need a definition for awesomer, I think seeing a whole class do that was it. Thanks for the blog- I just found it recently. Great reading here.

]]>